Privacy Policy

Information we collect

• Account information. Names, email addresses, and passwords (stored only as secure hashes) of shop owners and staff, plus the shop's business details such as its name, address, phone number, and tax settings.
• Information shops enter. Shops store their own records in RevWrench: their customers' names, phone numbers, email addresses, and addresses; vehicles; work orders; photos; invoices; payments; and notes. The shop decides what to enter and is responsible for it.
• Service requests and signatures. When a shop's customer sends a service request or signs an estimate through a shop's link, we store what they submit for that shop.
• Technical information. The IP address of requests, used to limit repeated sign-in and sign-up attempts, and anonymous page-view and performance measurements from Vercel Analytics and Speed Insights, which do not use cookies.

How we use information

• To provide the app: sign people in, show each shop its own records, build invoices, and process payments.
• To keep the app secure, prevent abuse, and fix problems.
• To answer messages sent to us from the app or by email.

We do not sell personal information, and we do not use it for advertising.

Sign in with Google

If you choose to sign in with Google, we receive only your Google account's email address and whether Google has verified it. We use it solely to match you to your existing RevWrench login and sign you in. We do not store your Google password, access your Gmail, contacts, or files, or share this information with anyone. RevWrench's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Each shop's data stays separate

Every record belongs to one shop, and the database itself only lets a signed-in person see their own shop's records. Shop customers' information is used only to provide the app to that shop.

Payments

Online payments are processed by Stripe and PayPal on their own secure pages. Card numbers go directly to them and are never stored by RevWrench. We keep a record of each payment, such as its amount, date, and method.

Service providers

We share information only with the companies that help us run the app, and only as needed to provide it:

• Vercel, which hosts the app and stores photos and backups
• Neon, which hosts the database
• Stripe and PayPal, which process online payments
• Google, if you sign in with Google

We may also disclose information when the law requires it.

Cookies

We use a cookie to keep you signed in (it lasts up to 30 days, or until you sign out) and a short-lived cookie during Google sign-in. We don't use advertising or tracking cookies.

How long we keep information

We keep a shop's information while its account is active. Nightly backups are kept for 30 days. When a shop closes its account, its records are deleted, and its backups are removed within 30 days after that.

Security

Information is encrypted in transit, passwords are stored as secure hashes, sign-in attempts are rate-limited, and administrator access requires two-factor authentication. No system is perfectly secure, but we work to protect the information in our care.

Your choices

• Shop owners can download a complete copy of their shop's data at any time from Settings > Backups.
• Shop customers who want to see, correct, or delete their information should contact the shop, which controls its records. We'll help the shop respond.
• To close an account or ask about your information, email revwrenchapp@gmail.com.

Children

RevWrench is for businesses and is not directed to children under 13. We don't knowingly collect their information.

Changes to this policy

If we change this policy, we'll update the date above, and tell shops in the app if the change is significant.

Contact us

Questions about this policy: revwrenchapp@gmail.com. See also our Terms of Service.